TERMS OF SERVICE

Our Products

New Life Laptops sells quality used and refurbished computers. All devices are:

• Inspected and tested before listing
• Described honestly, including any cosmetic wear or known limitations
• Sold as-is unless otherwise stated, consistent with the condition described in the listing

Photos and descriptions are provided in good faith. If you have questions about a specific device before purchasing, please contact us — we’re happy to provide more detail.

Pricing & Payment

All prices are listed in U.S. dollars. We reserve the right to correct pricing errors. If a pricing error occurs on your order, we will contact you before processing. Payment is processed securely through Stripe. We do not store your payment card information.

Shipping & Delivery

Orders are shipped within a reasonable business timeframe after payment is confirmed. Shipping costs and estimated delivery times are displayed at checkout. We are not responsible for delays caused by the shipping carrier once the package has been handed off. For local pickup in Kenova, WV, please call or text (304) 360-2188 to arrange a time.

Returns & Warranty

All sales are final. However, we back every device with a 14-day limited warranty and we listen to every situation. If something goes wrong, please reach out — we want to make things right.

For full details, see our Refund Policy.

Limitation of Liability

New Life Laptops is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability to any customer is limited to the amount paid for the product in question. We make no warranty, express or implied, beyond what is stated in our Refund Policy.

Intellectual Property

All content on this website — including text, images, logos, and design — is the property of New Life Laptops and may not be reproduced or used without permission.